THE FOLLOWING TERMS AND CONDITIONS GOVERN YOUR USE OF PEARLXPRESS.CO.UK, YOUR VIEWING OR USE OF THIS SITE WILL
CONSTITUTE YOUR AGREEMENT, ON BEHALF OF YOURSELF AND THE ENTITY YOU REPRESENT (HEREINAFTER COLLECTIVELY “YOU” OR “YOUR”), TO ALL OF THE TERMS AND CONDITIONS PROVIDED BELOW.
PEARL XPRESS MAY MAKE FUTURE CHANGES OR MODIFICATIONS TO SUCH TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE, AND YOUR SUBSEQUENT VIEWING OR USE OF PEARLXPRESS.CO.UK WILL CONSTITUTE YOUR AGREEMENT TO THE CHANGES AND MODIFICATIONS. THERE MAY BE ADDITIONAL TERMS AND CONDITIONS PROVIDED THROUGHOUT PEARLXPRESS.CO.UK GOVERNING YOUR USE OF PARTICULAR FUNCTIONS, FEATURES, INFORMATION AND APPLICATIONS AVAILABLE THROUGH PEARLXPRESS.CO.UK.
Section 1: Definitions
Content: Information, graphics, products, features, functionality, services, and links on Pearlxpress.co.uk.
Section 2: Use of Pearlxpress.co.uk
Pearlxpress.co.uk is intended solely for the use of current and potential Pearl Xpress customers for interacting with Pearl Xpress and may not be used by any other person or entity or for any other purpose. Specifically, all actions, such as shipping, tracking, rating, receiving invoices, remitting payment through EFT, drop-off location management, and international document preparation, must only be used by current or potential customers for their shipments. Usage by third parties or automated dial-in or inquiry devices is strictly prohibited.
Pearl Xpress does not accept unsolicited ideas for new services or products; such information will not be confidential and may be used by Pearl Xpress as desired.
Section 3: Pearlxpress.co.uk Login Registration
You may register on Pearlxpress.co.uk to access interactive features (currently in development). By registering, you agree to provide accurate and current information and to keep your online profile updated. You are responsible for maintaining the confidentiality of your user ID and password, as well as for any activity under your account.
Section 4: Changes to Pearlxpress.co.uk
Pearlxpress.co.uk and its content may be changed, deleted, or updated at any time without notice.
Section 5: Termination of Use
Pearl Xpress reserves the right to discontinue, suspend, or modify Pearlxpress.co.uk at any time without notice, including blocking or terminating user access.
Section 6: Ownership
Pearlxpress.co.uk and its content are protected by copyright, trademark, and other laws. Access does not imply ownership rights. Content cannot be copied, modified, or distributed without permission.
Section 7: Disclaimer of Warranty
Pearlxpress.co.uk and its content are provided “as is.” Pearl Xpress disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, and non-infringement.
Section 8: Limitation of Liability
Use of Pearlxpress.co.uk is at your sole risk. Pearl Xpress is not liable for any damages arising from errors or inability to use the website.
Section 9: Indemnity
You agree to defend, indemnify, and hold harmless Pearl Xpress and its affiliates from any claims arising from your breach of these terms.
Section 10: Pearl Xpress Service Guide
The latest Pearl Xpress Service Guide, available upon request, contains the terms and conditions for delivery services and prevails in case of conflict with online information.
Section 11: Links to Other Websites
Pearlxpress.co.uk may include links to third-party sites, over which Pearl Xpress has no control and makes no representation.
Section 12: Privacy Policy
The Pearl Xpress Privacy Policy governs the use of your information collected on Pearlxpress.co.uk.
Section 13: Export Compliance
You are responsible for compliance with all applicable laws regarding the access, use, export, and import of content from Pearlxpress.co.uk.
Section 14: Governing Law
This agreement is governed by UK law, with any unenforceable provisions applied to the fullest extent permissible.
Section 15: Terms of Carriage
Pearl Xpress shipments are subject to the terms on the non-negotiable Air Waybill or other shipping documents. In case of a conflict, Pearl Xpress documentation takes priority.
Section 16: Address Book
Your address book in SHIP MANAGER will remain active as long as used within six months. Pearl Xpress holds no responsibility for address loss.
Section 18: Courtesy Rate Quote
The courtesy rate shown may differ from actual charges due to factors like weight and dimensions. Refer to the Pearl Xpress Service Guide for details.
Section 19: H.M. Customs and Excise Forms
HM Customs forms on Global Trade Manager are under Crown copyright and for visitor use only.
Section 20: Pearl Xpress Electronic Trade Documents
Use of Pearl Xpress electronic trade documents constitutes agreement to the terms provided. Pearl Xpress may change these terms at any time.
- Acknowledgment: Acceptance of Pearl Xpress Terms of Use or End User License Agreement.
- Electronic Documents: Authorization to ship using electronic documents.
- Information Accuracy: You must provide accurate information for international shipping.
- Signature and Letterhead: Authorization for Pearl Xpress to use provided signature images and letterhead.
Section 21: Pearl Xpress Reporting
Your use of reporting constitutes agreement to the terms provided. Pearl Xpress may change these terms at any time.
- Information: Non-exclusive right to use customer shipping information for analysis.
- Confidentiality: Customer agrees to confidentiality regarding shipping information.
- Termination: Pearl Xpress may discontinue reporting information.
Section 22: Pearl Xpress Online Account Conditions
These conditions apply to UK customers who open a Pearl Xpress online account. Use is restricted to non-logistics services and direct shipping. Pearl Xpress reserves the right to amend terms, rates, and surcharges without notice.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:ENVATO PTY LTD
For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.TICKSY
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard.
10. THIRD PARTY WEBSITES
PearlXpress may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by PearlXpress, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. PearlXpress bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to PearlXpress, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.